{"id":7566,"date":"2025-03-28T09:19:20","date_gmt":"2025-03-28T09:19:20","guid":{"rendered":"https:\/\/select-fotostudio.ch\/kulanz-formular\/"},"modified":"2025-03-28T09:19:39","modified_gmt":"2025-03-28T09:19:39","slug":"kulanz-formular","status":"publish","type":"page","link":"https:\/\/select-fotostudio.ch\/fr\/kulanz-formular\/","title":{"rendered":"Formulaire de demande de cl\u00e9mence"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section css=&#8221;.vc_custom_1732635031900{background-color: linear-gradient(to bottom, #000000 0%, #2a2c2f 100%) !important;}&#8221;][vc_row css=&#8221;.vc_custom_1732635362089{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221; el_class=&#8221;light&#8221;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1720600755249{margin-bottom: 0px !important;padding-top: 3% !important;padding-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1741907803770{margin-bottom: 2vh !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h1 style=\"text-align: left;\">Demande de bonne volont\u00e9<\/h1>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1741907824213{padding-bottom: 2% !important;}&#8221;]<\/p>\n<p style=\"text-align: left;\"><em><span style=\"color: #ffcc00;\"><b>Veuillez nous accorder jusqu&#8217;\u00e0 5 jours de d\u00e9lai de traitement.  <\/b><\/span><\/em><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;&#8221; el_class=&#8221;light&#8221; css=&#8221;.vc_custom_1741906688458{margin-top: 25px !important;padding-top: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1741908120612{background-color: #fae9ae !important;border-radius: 10px !important;}&#8221;]<div id=\"ut_cf7_colors_69f61281ed83e\" class=\"wpb_content_element  \">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f7564-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"7564\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/7566#wpcf7-f7564-o1\" method=\"post\" class=\"wpcf7-form init cf7mls-no-scroll cf7mls-no-moving-animation\" aria-label=\"Formulaire de contact\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"7564\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f7564-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"fieldset-cf7mls-wrapper\" data-transition-effects=\"\"><fieldset class=\"fieldset-cf7mls cf7mls_current_fs\"><div id=\"Step 1\">\n    <h5 class=\"\">Informations personnelles & dates<\/h5>\n    <br>    <label>Votre nom<\/label>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"yourname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"yourname\" \/><\/span>\n    <br>    <label>votre adresse e-mail<\/label>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> \n    <br>    <label>la date et l'heure de votre rendez-vous r\u00e9serv\u00e9<\/label>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"shootingdatum\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"shootingdatum\" \/><\/span>\n    <br>    <label>Votre num\u00e9ro de facture<\/label>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"rechnungsnr\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"rechnungsnr\" \/><\/span> \n    <br>    <div style=\"margin-bottom: 10px;\">\n        <label>Avez-vous d\u00e9j\u00e0 pay\u00e9 la facture ?<\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"rechnungbezahlt\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"rechnungbezahlt\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Oui\">Oui<\/option><option value=\"Non\">Non<\/option><\/select><\/span>\n    <\/div>\n<\/div><div class=\"cf7mls-btns \"><button type=\"button\" class=\"cf7mls_next cf7mls_btn action-button\" name=\"cf7mls_next\" id=\"cf7mls-next-btn-cf7mls_step-1\">continuer<img decoding=\"async\" src=\"https:\/\/select-fotostudio.ch\/wp-content\/plugins\/ninjateam-cf7-multi-step-pro\/assets\/frontend\/img\/loader.svg\" alt=\"Step Loading\" data-lazy-src=\"https:\/\/select-fotostudio.ch\/wp-content\/plugins\/ninjateam-cf7-multi-step-pro\/assets\/frontend\/img\/loader.svg\" style=\"display: none;\" data-lazy- title=\"\"><\/button><\/div><p><\/p><\/fieldset><fieldset class=\"fieldset-cf7mls\"><div id=\"Step 2\">\n    <h5 class=\"formular-headlines\">Motif de l'annulation & demande de tol\u00e9rance<\/h5>\n    <br>    <label>Pourquoi n'avez-vous pas pu vous rendre au rendez-vous ?<\/label>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"begruendung\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"begruendung\"><\/textarea><\/span>\n    <br>    \n    <label>Pouvez-vous fournir une preuve de la raison de votre refus ?<\/label>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"nachweis\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"nachweis\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Oui, je peux t\u00e9l\u00e9charger un document\">Oui, je peux t\u00e9l\u00e9charger un document<\/option><option value=\"Non, je n&#039;ai pas de justificatif\">Non, je n&#039;ai pas de justificatif<\/option><\/select><\/span>\n    <br>\n    <h5 class=\"formular-headlines\">\ud83d\udcce T\u00e9l\u00e9charger des documents (le cas \u00e9ch\u00e9ant)<\/h5>\n    <br>    <label>Veuillez t\u00e9l\u00e9charger votre justificatif<\/label>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"file-upload\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-upload\" \/><\/span>\n    <br>    \n    <h5 class=\"formular-headlines\">Demande de changement de r\u00e9servation<\/h5>\n    <br>    <label>Souhaitez-vous demander un changement de r\u00e9servation sans frais dans les 14 prochains jours ?<\/label>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"umbuchung\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"umbuchung\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Oui\">Oui<\/option><option value=\"Non\">Non<\/option><\/select><\/span>\n    <br>    \n    <label>Nouvelle date et heure pr\u00e9f\u00e9r\u00e9es (facultatif)<\/label>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"neuesdatum\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"neuesdatum\" \/><\/span>\n    <br>    \n    <h5 class=\"formular-headlines\">\u2705 Exactitude des informations<\/h5>\n    <br>    <span class=\"wpcf7-form-control-wrap\" data-name=\"agb-gelesen\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"agb-gelesen[]\" value=\"Oui, je certifie que ces informations sont correctes et v\u00e9ridiques.\" \/><span class=\"wpcf7-list-item-label\">Oui, je certifie que ces informations sont correctes et v\u00e9ridiques.<\/span><\/span><\/span><\/span>\n    <br>    \n    <div style=\"text-align: center;\">\n        <input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer la demande\" \/>\n    <\/div>\n<\/div><div 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height=&#8221;50&#8243;][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section css=&#8221;.vc_custom_1732635031900{background-color: linear-gradient(to bottom, #000000 0%, #2a2c2f 100%) !important;}&#8221;][vc_row css=&#8221;.vc_custom_1732635362089{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221; el_class=&#8221;light&#8221;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1720600755249{margin-bottom: 0px !important;padding-top: 3% !important;padding-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1741907803770{margin-bottom: 2vh !important;padding-bottom: 0px !important;}&#8221;] Demande de bonne volont\u00e9 [\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1741907824213{padding-bottom: 2% !important;}&#8221;] Veuillez nous accorder jusqu&#8217;\u00e0 5 jours de d\u00e9lai de traitement. 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